AI Advanced Chatbot

Your business can keep listening, even when you’re closed.

SERÁ answers the phone, WhatsApp, SMS, and web chat after hours—then books the appointment in your real calendar.

See if SERÁ fits See the safety boundary

English + Spanish Puerto Rico + United States Human handoff built in

Phone
SMS
WhatsApp
After-hours inquiryIncoming · 9:42 PM
Active
Hi, do you have anything available tomorrow afternoon?
Yes. I can offer 2:15 or 3:40. Which works better?
Appointment bookedTomorrow · 3:40 PM
15 hoursof the day, most businesses are closed.

What SERÁ does

The night shift, thoughtfully handled.

Not another inbox. Not another dashboard to watch. SERÁ completes the practical work between a customer’s first question and a confirmed appointment.

Every conversation follows your services, your hours, your rules, and your real availability.

01

Answers naturally

Handles common questions in English or Spanish across phone, WhatsApp, SMS, and web chat.

02

Reads your calendar

Checks actual openings before offering times, so the conversation stays connected to operations.

03

Books and confirms

Places the appointment, sends the customer a text confirmation, and notifies the owner.

04

Summarizes the night

Sends one clean summary email at 7:30 AM—not a stream of alerts while you sleep.

The safety boundary

Good automation knows where it must stop.

SERÁ is designed to handle communication and scheduling—not judgment. It identifies the boundary, says so clearly, and routes the conversation to a person.

  1. 01
    Never gives clinical, legal, or financial advice.
  2. 02
    Never assesses symptoms or decides what is urgent.
  3. 03
    Never prices a home or makes professional judgments.
  4. 04
    Never pretends to be a person.
On an emergency, SERÁ stops.

The caller is immediately routed to a human or directed to the appropriate emergency service.

One night with SERÁ

From “Are you open?” to a ready morning.

The customer gets an answer now. Your team gets the useful information when the workday begins.

A customer reaches out

A call or message arrives just after the office closes.

SERÁ answers

It identifies itself as an AI assistant and handles the request in English or Spanish.

The calendar opens

Available appointment times are read directly from your connected calendar.

Everyone is confirmed

The appointment is booked, the customer gets a text, and the owner gets notified.

One summary arrives

A concise email shows the night’s conversations, bookings, and any human follow-up needed.

SERÁ
Phone
WhatsApp
SMS
Web chat

Meet customers where they are

One assistant. Four doors into your business.

Customers do not need to learn a new system. They call or message the way they already prefer, and SERÁ keeps the experience consistent.

EnglishClear and natural
EspañolClaro y natural

Built with a human point of view

Automation should make a business more responsive—not less responsible.

SERÁ is created by Soelys Muñoz, an AI Automation Architect in Puerto Rico, for service businesses that want to capture opportunities after hours without crossing the line into decisions that belong to people.

Soelys MuñozAI Automation Architect

Email Soelys

Smarter conversations. Higher conversions.

What could your business wake up to tomorrow?

Tell us how customers reach you after hours. We’ll explore where SERÁ can help—and where a human should always remain in control.

Start with a conversation aiautomationsera@gmail.com

Serving businesses in Puerto Rico and across the United States.